AirBNB contact number – 0870 494 2085

AirBNB is a popular homestay network, allowing hosts to rent residential accomodation, on a short term basis, to travellers and others. It offers an effective and viable alternative to hotels.The AirBNB portal brings the host and the guest together. AirBNB UK verifies profile of hosts, facilitate a communication system between hosts and guests, collects payments from guests and transfers it to hosts, for the service rendered. The AirBNB contact number is the easiest way for customers to contact the company, for any information, clarification, follow-ups, complaints, or any other matters.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call AirBNB directly, here are some of the departments you may wish to contact.

Customer Services020 3318 1111

AirBNB has a dedicated customer support team, who can be reached by telephone round the clock. Dialling the AirBNB phone number is the quickest and easiest way to contact customer support, and get any issue resolved.

Reasons to Call AirBNB UK

The AirBNB contact number is used by guests and hosts alike. Guests call the AirBNB helpline to raise complaints, raise billing issues, for technical assistance, and a host of other purposes. Hosts call AirBNB contact number to get details on how to include their accommodation in the listings, for information on terms and conditions, to make ad-hoc changes to reservations, to raise issues related to invoice and billing, and more.

AirBNB offers several options, such as choice of room or accommodation options, special offers for "super guests," special terms for "super hosts," and various facilities in the room. Many potential guests call the AirBNB contact number to get clarity on these facilities, or mostly to log complaints if some promised facilities were not available during their stay. In case there is a mismatch between what is promised and what is offered, guests may be entitled to a full or partial refund, depending on the circumstances. AirBNB UK gets several phone calls a day claiming refunds. The customer support team enquires into such cases and makes a decision that is fair to both the guest and the host.

Nature of AirBNB Complaints

AirBNB guests make use of the AirBNB helpline to log a wide range of complaints. The most common complaint relates to reservation, such as unavailability of a reserved room, or missing facilities as promised during the time of reservation. Another common category of complaints are payment related issues, such as excess charges, making claims for refunds, approved refunds not credited, and more.

AirBNB offers accommodation in regular homes. Many hosts may need to cancel a confirmed reservation due to exigencies, such as bereavement, sudden emergencies, or other reasons. In such eventualities, they make use of AirBNB contact number to inform unavailability of the accommodation, so that guests who have made a reservation may be provided alternative accommodation, without putting them to inconvenience. Likewise, guests who have reserved accommodation may contact AirBNB helpline to make changes to their reservation, or cancel their booking, in the eventuality of a sudden change in travel plans, personal emergency, or any other reason. The terms and conditions for refunds or cancellation charges are made explicit at the time of reservation, but in many cases, exceptional circumstances may require initiating contact with AirBNB UK.

Guests and others use the AirBNB helpline for making a wide range of other complaints as well. Many guests call to report a theft of personal valuables, foul odour, and other inconveniences, when staying in accommodation booked through AirBNB UK.

The AirBNB phone number is also used by AirBNB UK hosts to resolve issues related to reservation, credit of money for reservations made, register a complaint against refund of money, based on unsubstantiated guest complaints, claim security deposit due to damage of property by guests, register complaints on disallowed by AirBNB to claim security deposit, and more. A common cause of complaint is AirBNB's cancellation terms overriding the hosts' cancellation terms. In some cases, AirBNB hosts find themselves removed from the AirBNB network itself owing to some reason, and the AirBNB helpline becomes the only way to contact the company and set things right.

For the interest of safety and proper billing, AirBNB requires guests to open an account, and verify it with their credit card information. One common cause of AirBNB complaint is the account failing to activate, owing to inadequate information supplied to verify the account, or the credit card turning out to be invalid. At times, a guest may have a problem accessing an account owing to inability to access the authentication code send to the registered mobile number. Contacting the AirBNB helpline is the easiest way to resolve the issue, and activate or reactivate the account instantly, without suffering from disruption in plans.

AirBNB UK has a dedicated and strong customer support team, who listen to all AirBNB complaints and make prompt resolutions. The AirBNB helpline is open round the clock, from anywhere in the world.

Guests have the option to navigate the AirBNB UK FAQ page, or email the company. AirBNB UK also has active Facebook and Twitter pages. However, such options are time-consuming. Dialling the AirBNB contact number guarantees the services and assurance from a live agent, and the ability to raise the issue in a clear-cut manner, without any ambiguity or misunderstandings.​

AirBNB Opening Hours

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AirBNB head office postal address

100 New Bridge Street,
United Kingdom,